TXOpEx has provided Project Support for over $1.5 Billion in projects over the past 10 years.  While we have coached a wide variety of project types in various geographies, our approach is generally divided into the following project stages: START, STALL, & BREAKDOWN

START: If your project team is new or untested and you want to provide them with operating systems implementation and coaching, we recommend an early start.  Likewise, projects where the stakes are high and failure would have a significant loss require intervention as soon as possible.

Projects bring substantial risk beyond your control, but your team should be a reliable asset. However, projects often must be staffed under less-than-ideal circumstances and team performance becomes another a risk factor.  At TXOpEx, we will work with your team to create a unique operating system that will foster effective communication and reliable execution.  The sooner an improvement is made, the greater the impact will be on the future project outcomes.

STALL:  When leaders observe a team giving full effort but failing to make progress, change is necessary. At TXOpEx, our experience with stalled projects enables us to efficiently assess and improve team execution. Most project teams do NOT need a staffing overhaul; they need a change in the staff operating system.

Staff Operating System Components

• The method and timing of team meetings
• How the team plans work
• Communication style
• Approaches to problem solving
• Dealing with customers or subcontractors

Though a team may not be aware of it, their system greatly impacts the final results of a project and its leaders.  Enabling the leaders to see the system and teaching them tools to increase their effectiveness will help move the team back on track.

BREAKDOWN:  Failure to support a team at the STALL phase could result in project breakdown.  Projects in distress have already exceeded the allotted timeline for success and the targeted outcome has devolved into loss mitigation.

Coaching team dynamics is often a significant part of project support.  Many times, leaders are not able to spend extensive time evaluating problematic team interactions, providing few opportunities for improvement.  In these situations, TXOpEx can be called upon to give an unbiased, third party, industry expert assessment of the often multifaceted and complex team dynamics. 

Once the team has a better understanding of the dynamic, we can propose and coach more reliable behaviors and methods for planning and executing work.  In the end, drastic measures are avoided and teams are able to accomplish more than they thought possible.